Thank you for a very knowledgeable and professional service. We were relocating back to the UK from Switzerland and were on a tight schedule to buy. Andrew listened to what we needed and came up with a good number of houses to view with serious sellers, one of which we are now the proud owners of. Andrew made what should have been a stressful time more manageable by doing all the leg work for us and by making house hunting enjoyable! Andrew has a warm friendly easy going personality that makes him ideal for this job and we would highly recommend him.
Mike & Moya Cooke
Moving house is said to be one of the biggest challenges a person can face, never mind moving a family of four overseas. Thankfully for our family, Mark helped us find our home in England with great attentiveness, support and, in his typical style, a dash of humour. Thanks again Mark from our entire family for making our time in England start off on the right foot.Brian Angell
Mark did a fantastic job at supporting our candidate through a difficult and demanding relocation process. He was on hand 24/7 and really went above and beyond to ensure that all elements of the process went smoothly. He built a good relationship with the candidate and his wife and even ensured that appropriate renovations were made to the chosen home so that everything was just right – which is his approach to everything!
Mark Palmer assisted us when we relocated to the UK about 2 years ago. Mark carefully listened to what we were looking for in a house and in a town and selected a range of properties for us to view. Mark also reached out to people in his network to try to find out about properties that may not be on the initial radar screen. The house we eventually found was perfect. Mark was patient with us as we went back to review a number of properties and kept looking with us until we were comfortable and found something in our price range.
We would definitely use Mark again in the future!Kristin
I have recently moved to the UK from Europe with my family to a new club and Mark was assigned to help me through this process. Very lucky that he did as the process of finding houses and arranging viewings and negotiating an offer is tricky to say the least when you are in another country!
Mark took care of all the property matters and negotiated a reduction in the price we paid. He even took us to the local authority to help find out about schooling for the children and we ended up with a great brand new school which the kids love and their English is now very good.
I would have no hesitation in recommending Mark to assist in any property matters as he is a career property professional with over 30 years’ experience – he made the transition as smooth as a family would want at such short notice.Roy
Debbie was fantastic and made me feel comfortable with the Reading area in a short time period. Coming from the US, I was very nervous about my home search and Debbie helped me to understand the different areas and find places that I would feel safe and happy. Debbie asked questions like she was looking for her own apartment and I trust her to find the best place for me.Kristen Buonassisi
We highly Recommend Mark Palmer
Selecting a new home is a daunting task, selecting a new home 7,600KM away during COVID-19 was extremely challenging. We relocated from Boulder, Colarado in the US to Wokingham this September. With the travel restrictions and delays with our visa we relied 100% on Mark Palmer to help us find a flat.
Mark used video chats, videos, texting and phone calls to assist us with our search. We worked together thousands of kilometres away to find a flat. Mark always ensured the communication between the leasing agent and us were clear. He was always available to answer our questions and when we needed some guidance and support Mark was there for us. We were not able to perform the walk through ourselves but Mark did it on our behalf and did a video call during the walk through. His attention to details, his in-depth knowledge of the market and area he services, his promptness and availability even with a 7 hour time difference was remarkable. On our first day in the UK Mark was at our flat waiting to welcome us with a big smile 6ft away, a card and flowers.
He followed up with us to make sure we were settling okay. We needed a few small bowls and a frying pan while we await for our personal items to arrive but we couldn’t go outside due to the 14 days mandatory quarantine. Mark was available to drop off a few bowls and a frying pan.
We consider Mark a friend and when you are in a new country and know no one, it is extremely comforting knowing that you are working with someone you trust and will put his customer first.Shantie T
I first met Mark Palmer about 15 months ago when he was managing the letting of property for my nephew. I was impressed with Mark’s professionalism, calm persona & interaction with the tenants he was showing the property to and myself, and the way he navigated around the challenges faced with demanding tenant and my nephew who was abroad on holiday at that time. In addition, Mark’s knowledge of the Reading area, the property market, excellent Customer & Results Orientation led me to decide at that time to work with him when my property would become vacant.
I approached Mark when my property became vacant at the end of September 2020 and I already have a great tenant on board despite the challenges of the Covid19 and a significant drop in expatriates moving to the UK and Reading. Mark showed his creativity as he arranged a few viewings through “WhatsApp” videos to potential tenants who were in Quarantine. Also, as he was setting up his own organisation, he managed to leverage his contacts within the Real Estate industry to front the marketing of my property and the 3 way relationship worked very well. Mark is also a true gentleman and honoured his words with respect to the fees we had agreed upon despite the extra effort required to overcome the challenges in this difficult time.
I highly recommend Mark for your property matters and can assure you that you will receive an excellent service from a highly professional individual who is Customer and Results Orientated and not fazed by any challenges he comes across.Anil Pau
My name is Nils and I relocated from Germany to Greater London in August. The relocation package from my company included a home finding trip and Mark Palmer as my agent for finding a new flat. He was with me for two days and showed me different flats. Before flying over to the UK Mark asked me relevant questions concerning my needs and wishes of the new flat. Based on that he was perfectly prepared with a list of more than 10 viewings for different flats fitting my needs. He picked me up at the airport and gave me a warm welcome to the UK. Mark did not only show me the flats, but also consulted me regarding the complexities of relocating from another country. I left not like a client, I felt more like a friend.
As the housing market is very flexible in London, Mark adapted to it and always tried to find new special offers which just got advertised. I really felt that an expert is helping and consulting me. After finding my dream flat, he was helping me with all administrative burdens and negotiated the best contract for me. It has never been so easy to find a perfect flat in a foreign housing market. I can really recommend Mark and will always use his help and service again!Nils
Moving all the way from Australia to UK has been most stressful. Mark was fantastic in helping me with house-hunting. He was always there to patiently answer all the questions I have. A heartfelt ‘Thank You’ to Mark and his team. I would recommend Mark to anyone relocating to UK.Vivien Leung
Mark helped me find a home in Maidenhead area. Despite some challenging criteria, and a major setback when a landlord reneged on an agreement, Mark was patient and professional as we explored all the options. He comes with my strong recommendation.
“Relocating from the US – Mark Palmer helped my family find a great home in Sunningdale/Ascot, UK. I received my International assignment in October 2014 and Mark made himself available the first week of November to have us visit homes, schools and towns.
It rained the entire week and he kept us positive and the search trip upbeat. During that trip my kids found the school they liked and that was a big relief. My wife returned in the spring to look at a few more properties. She only had 1 day and we looked at about 8 homes.
Mark was very organized. Mark knew the area well and we found the perfect home. He explained the benefits of being on the proper side of the level train crossing in Sunningdale for our school commute and that was great information” Thanks for making our experience in the UK a great one.Vince
After a 5 year period living abroad Mark helped with our family’s relocation back to the UK, to an area largely unfamiliar to us.
Mark has great local knowledge, strong relationships with local property agents and school admissions teams. This combined with his patient and empathetic way of facilitating our decision making process was invaluable in helping us choose the right area to live in and the right school and rental home for our family. Whilst all of the time, listening carefully and putting the needs of our family first.
Mark’s expertise was also invaluable when it came to buying a family home in the new area. From numerous accompanied viewings to negotiating the purchase price on our behalf, Mark saved us a lot of time, money and potential stress and heartache!
We have no hesitation in recommending Mark to help you with your relocation to a new area, school search and purchasing or renting a new property.Liz & Mark
Mark and his colleagues at Forbury Services have provided DSP solutions for Lexicon Relocation Clients for over 2 years now. He has always been pro-active, helpful and informative and provides a very professional service.Helen Grierson-Shea
I worked with Matthew on my relocation from Costa Rica and he was absolutely fantastic. I really wasn’t looking forward to finding a house as I had heard it wasn’t very easy but Matthew was extremely knowledgeable, friendly and supportive in helping me find my house.
He always had everything prepared and was very knowledgeable of the surroundings even showing me small airports I could fly out of as a hobby, and making sure I knew where the prime locations were.
To be honest, he was an absolutely great guy which took care of my silly requests (checking out motorcycles out of a random thought) and was always there when needed and had an answer to just about everything.
I have recommended him to all my relocation contacts, and would be happy to speak to him in the future. I fully recommend him to anyone.Francisco Obregon
It was an enjoyable and memorable experience to meet Andrew in our relocation to Manchester. He is not only absolutely professional and with lot of knowledge about the city and its surrounding, but also an awesome person and a very friendly agent. He always answered our questions and looked for extra information if he thought it was necessary. He really cares of us being happy with the service and mostly the place.
I would highly recommend him and the excellent services he provides.
We cannot thank you enough, Andrew!!!Cristinela and Vladimir
We moved from Mexico to the UK. Moving to another continent can be challenging and stressful but with the exceptional help of Debbie we found a new home in Wokingham (a fantastic place to live) and loads of places of interest. She showed us around and help us settle in the UK. She was great and friendly, we really appreciate all her brilliant help and we highly recommend her.Nancy and Jose